Note: Whilst Go Girl Hair Extensions highest priority is to provide overnight delivery, please note, in instances of natural disasters or severe weather/road conditions minor delays may be experienced which is beyond our control.

Go Girl Hair Extensions conveniently ensure delivery direct to your salon or provided street address via our nominated Courier Service.  Please ensure at time of ordering you supply a physical street address for prompt delivery.  We do not deliver to Post Office Boxes or via Australia Post as our service is trackable direct to your salon. 

For dispatching efficiency, please advise of working days your Salon is closed ie. Monday

Freight $15.00 ($13.64 + $1.36 GST)  - Australia Only

International orders also couriered with tracking efficiency for guaranteed and prompt delivery.

International Freight cost to be advised.

RETURNS POLICY

Pre-bonded - Go Girl Hair Extensions suggest washing hair extensions with ties in place to ensure happiness with quality.  Go Girl Hair Extensions do not accept liability after hair has been inserted into your own or client's hair and ties removed. Once extensions are inserted into your own or client's hair, this is confirmation of your acceptance of the quality, colour match and bonds.

Fine Hair Strips - Go Girl Hair Extensions do not accept liability after hair has been inserted into your own or client's hair and backing tape removed.  Once fine hair strips are inserted into your own or client's hair, this is confirmation of your acceptance of the quality, colour match and tape.

Go Girl Hair Extensions do not accept liability if you choose to chemically process the hair extensions or hair strips which includes dying, bleaching, toning or perming.  For customer satisfaction we check quality for softness and silkiness of extensions and hair strips prior to dispatching. We do provide ongoing advice on extension care and maintenance to approved Hair and/or Beauty Salons registered with Go Girl Hair Extensions.

We will replace extensions or hair strips if notified and returned within 5 working days from date of invoice, should quality be proven to be faulty prior to insertion into your own or client's hair and upon examination that none of the above treatment procedures have taken place.

All specials and sales items are non-refundable.

Clip In Extension Human Hair Pieces are non-refundable & cannot be exchanged once inserted into your own or client's hair for health reasons.  We will replace Clip In Extensions Human Hair Pieces should quality be proven to be faulty upon examination and if notified and returned within 5 working days from date of invoice. 

Whilst Go Girl Hair Extensions make every effort to ensure colour match of hair extensions and hair strips, slight variations in colour may exist in minor instances which is beyond our control and globally experienced from time to time by most suppliers. 

Please only choose colours using the Go Girl Colour Ring.  We do not accept liability for incorrect colour matching for orders using any other Colour Rings or any colour charts.